Frequently Asked Questions
Everything you need to know about our hallmarked gold purity, making charges, custom design commissions, and showroom hospitality.
Yes, all our gold and silver jewellery is BIS hallmarked with a unique HUID number, ensuring guaranteed purity and quality as per Bureau of Indian Standards.
We offer jewellery in 22K (916), 18K (750), and 14K (585) gold. Our most popular choice is 22K gold for traditional Indian jewellery.
Yes, we offer bespoke jewellery design services. Share your vision with our designers, and we'll create a unique piece crafted just for you.
We offer a hassle-free exchange policy within 15 days of purchase. Gold jewellery can be exchanged at current gold rates with applicable making charges.
The price is calculated based on the gold rate (per gram for the chosen purity), the weight of the gold used, making charges, and applicable GST (3%).
Yes, we offer flexible payment plans and EMI options through selected banking partners. Please visit our store or contact us for more details.
Absolutely! Walk-ins are always welcome. Our store is open Monday through Sunday, 10:00 AM to 8:00 PM. For a personalized experience, we recommend booking an appointment.
Yes, we provide detailed invoices with hallmark information, weight, and purity details that can be used for insurance purposes. We can also help you with jewellery valuation certificates.
Still Have Questions?
Our jewellery specialists are always delighted to answer your questions in detail, verify hallmark numbers, or provide live video viewings.